Refund and Returns Policy

Thank you for shopping at Like a Boss Creations. We aim to provide you with high-quality products and exceptional customer service. If for any reason you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your rights and the procedures to follow.

Returns

1.1 Eligibility:

You may request a return within 14 days of receiving your item(s).

The item(s) must be unused, in the same condition as when you received them, and in their original packaging.

Personalized or customized items cannot be returned unless they are defective or damaged upon arrival.

1.2 Process:

To initiate a return, please contact our customer support team at [contact email/phone number] to obtain a Return Merchandise Authorization (RMA) number.

Clearly write the RMA number on the outside of the package you are returning.

Ship the item(s) back to us using a trackable shipping service, ensuring it is well protected and packaged.

Once we receive the returned item(s) and confirm their eligibility, we will process your refund.

Refunds

2.1 Eligibility:

To be eligible for a refund, the returned item(s) must meet the criteria stated in section 1.1.

Returns that do not meet the eligibility criteria may be subject to a restocking fee or be denied.

2.2 Refund Options:

If the returned item(s) meet the eligibility criteria, you may choose to receive:

1. a) a full refund to your original payment method,
2. b) store credit for future purchases, or
3. c) an exchange for a different product of equal or lesser value.

2.3 Refund Process:

Refunds will be processed within 2-3 business days upon receipt and inspection of the returned item(s).

The refunded amount will exclude any shipping fees or restocking fees, if applicable.

If you paid with a credit card, please note that it may take an additional 5-7 days for the refund to reflect on your statement, depending on your card issuer’s policies.

Damaged or Defective Items

3.1 If you receive an item that is damaged or defective, please contact our customer support team within 48 hours of receiving the item, providing details and photographic evidence of the issue.

3.2 We will evaluate the situation and, if necessary, provide instructions on returning the damaged or defective item(s) for a replacement or refund.

Non-Refundable Items

4.1 The following items are non-refundable:

Gift cards and vouchers.

Perishable goods, such as food items or flowers.

Personalized or customized items (unless defective or damaged upon arrival).

Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact our customer support team at [contact email/phone number]. We will be happy to assist you.

Note: This Refund and Returns Policy applies to online purchases made through our website. For in-store purchases, please refer to the policies displayed at our physical location.

Last updated: June, 2023

Please note that this Refund and Returns Policy may be subject to change. We encourage you to review it periodically for any updates.